1. Purpose

This Privacy Policy explains how the Albanian Telecommunications Union (ATU) collects, uses, stores, and protects the personal data of its service users, in compliance with applicable legislation.

2. Personal Data Processed

ATU may process the following categories of personal data:

• Identification data (first name, last name)
• Contact data (email address, phone number)
• Contractual and service-related data
• Technical and security data (IP address, system logs)

3. Purpose of Data Collection and Use

ATU collects and processes personal data for the purposes of fulfilling contractual relationships, providing services, ensuring network security, complying with legal obligations, and communicating with clients.

4. Legal Basis

ATU collects and processes personal data using advanced technology and security measures to protect your personal information in accordance with Law No. 124/2024, "On the Protection of Personal Data," as amended.

5. Data Security and Retention

We are committed to taking the necessary physical, technical, and operational measures to protect your data from loss, destruction, damage, and unauthorized disclosure. We use advanced technology and security measures to protect your personal information in compliance with the requirements of Law No. 124/2024, "On the Protection of Personal Data," as amended.

6. Personal Data Sharing

Your personal data will remain secure and will not be shared with third parties without your consent, except in cases required by competent authorities in accordance with the law or when necessary to fulfill legal obligations.

7. Your Rights

You have the right to refuse to give consent for the collection and use of your personal data, or you may withdraw this consent at any time, without any legal consequences for you.

In such cases, we will be obliged to respect your request and delete the information collected up to that moment, except in cases where such information is necessary to fulfill contractual and legal obligations.

8. Changes to the Policy

ATU reserves the right to update this Privacy Policy at any time. Changes will be published on this page.

9. Authorized Data Protection Officer

For any questions or requests regarding the processing of personal data, you may contact:
Migena Qendro
Email: migena.qendro@atu.al